For ages 21+

Responsible Gaming — A Safe and Secure Experience

8kdb believes entertainment should always be enjoyable — that's why we provide deposit limits, self-exclusion, and round-the-clock support for you.

Our Commitment

Your Safety Is Our Priority

Enjoying sports and casino games at 8kdb should be a completely fun and entertaining experience. We believe every player has the right to play at their own pace, within their own budget, and with full awareness. Responsible gaming is not just about self-control — it is part of a healthy and happy life.

We have built tools and features into our platform to help you stay informed and take a break when needed. 8kdb's goal is to create an environment where you feel safe and can get support at any time.

Only individuals aged 21 or older may create an account and place bets on 8kdb. We are firmly committed to keeping minors away from gambling.

Safety Tools

You Are in Control

Set Deposit Limits

Set your own limit on how much you deposit each day, week, or month. Keep your budget in check and stay aware of your spending.

Temporary Break (Time-Out)

If you feel you need a short break, temporarily suspend your account for anywhere from 24 hours to several weeks. You will not be able to log in during the break.

Self-Exclusion

If you want a longer break, use the self-exclusion feature. Your account can be fully closed for a set period — or even permanently.

Session Time Limits

Set a limit on how long you play in each session. You will receive an alert when the time is up, so you do not spend more time than intended.

Age Verification

8kdb verifies age at registration. Only those aged 21 or older may use the platform — preventing access by minors is our strict policy.

24/7 Support Service

Contact us via live chat or email for any issue. Support is available around the clock in both Bengali and English.

Our Pledge

Responsible Gambling Policy

8kdb believes gambling is a form of entertainment — it should never be seen as a source of income or a solution to financial problems. We advise every player to keep this in mind while playing.

8kdb always upholds the following commitments and expects the same awareness from you:

Play for Entertainment Only

See gambling as a source of fun. Never play with the mindset of chasing losses.

Bet Within Your Means

Only bet money that, if lost, will not affect your daily life.

Balance Your Time and Money

Share your gaming time sensibly alongside family, work, and other responsibilities.

Seek Help When Needed

If you feel something is wrong, do not hide it — our support team is always ready to help you.

Warning Signs

Signs of Problem Gambling

Certain signs indicate that gambling is starting to have a negative impact on your life. If any of the following apply to you, we encourage you to take a break and get in touch with us:

  • You keep wanting to play again to win back money you have lost.
  • You are hiding your gambling from family or friends.
  • You feel restless or irritable when you cannot play.
  • You are using money set aside for daily essentials to gamble.
  • Gambling is causing problems at work, in your studies, or in your relationships.
  • You cannot stop playing until you have won.
  • You are gambling with borrowed money or taking on debt to play.
How to Get Help

Your Path to Support

You are not alone. If you are struggling, take the following steps:

Contact Us

Reach out via 8kdb's live chat or email. We will quickly set up limits or exclusion on your account. Your identity will be kept completely confidential.

Use Account Settings

From your account's safety settings, you can activate deposit limits, session time limits, or a time-out yourself — at any time, instantly.

Get Professional Help

If needed, use professional counselling services. Mental health specialists can help you overcome a gambling addiction.

Detailed Guide

How to Use the Safety Tools

Set Deposit Limits

Log in to your account and go to the Settings section. There you can set a daily, weekly, or monthly deposit limit. Increasing a limit does not take effect immediately — there is a waiting period — but reducing a limit takes effect instantly.

  • Daily limit: the maximum amount you can deposit each day
  • Weekly limit: the total deposit limit over 7 days
  • Monthly limit: the total deposit limit over 30 days

Time-Out and Self-Exclusion

A time-out is a short break — from 24 hours to several weeks. During this period you will not be able to log in or place any bets.

Self-exclusion is a long-term solution — you can exclude yourself for a minimum of six months or permanently. No promotional emails will be sent during a self-exclusion. Lifting a self-exclusion requires following a specific process and is not immediate.

To activate this feature, contact the support team or use your account settings.

Protection of Minors

Take the following steps to prevent underage family members from accessing gambling sites on your device:

  • Use a PIN or password lock on your device.
  • Enable parental controls on your browser.
  • Never share your 8kdb account details with anyone.
  • Delete saved passwords from your browser if children use the device.
Contact for Help

Talk to Our Support Team

8kdb's support team is with you 7 days a week, 24 hours a day. For anything related to responsible gambling — setting limits, closing your account, or just seeking advice — feel free to contact us.

Live Chat

Use the live chat on the website for instant support. Available in both Bengali and English. Available 24 hours a day, every day.

Email

Write to us by email to share more details or discuss a sensitive matter:

Play Safe, Play Happy

Enjoy betting responsibly at 8kdb. Browse our game categories or read the FAQ.

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